Executive Assistant | August 2026

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Executive Assistant | MAF Retail | Nairobi, Kenya

ROLE SUMMARY

The Executive Assistant is responsible for providing full executive support to the Regional Director including diary management, administration, travel arrangements, meeting preparation, working on specific projects and research as required.

ROLE POFILE

To act as a first point of contact dealing with correspondence and phone calls.
To proactively manage and coordinate the diary of the Regional Director by prioritizing and arranging internal and external meetings, ensuring appropriate briefing papers are prepared and provided.
Plan and organize travel and accommodation when required.
Maintain effective filling and data storage including emails and retrieval systems.
To provide full support by dealing with all correspondence and calls, drafting routine letters to high standard, taking minutes in meetings, taking messages and other administrative tasks as required.
To provide support for the Retail Executive Committee by ensuring meetings are properly arranged and serviced. This will include drafting agendas, collating papers and reports, taking minutes and following up action points.
Support the Regional Director to keep the Retail Executive Committee informed about the work of the organization and their appropriate training and induction.
To plan and manage key organizational events such as Staff and Volunteer events, Strategy days, Staff briefings and others as required.
Ensure that work is carried out in accordance with MAF’s values, equality aims, policies and procedures.
Participate and contribute to organizational/team meetings as required.
Provide reports for the Retail Executive Committee as required.
Undertake any other appropriate duties as required to support the Regional Director to enable them to fulfil their role.
Carry out all the duties with complete discretion and a high regard for confidentiality.

QUALIFICATION AND EXPERIENCE

Degree in Communication/Public Relations or any relevant discipline
Computer literacy
A minimum of 3+ years relevant experience in a busy office in a similar position
2+ years of experience in the retail business or closely related industry
Experience in managing multiple priorities, administrative coordination, and logistics

SKILLS

Excellent presentation skills and the ability to train on system usage
Time management and organizational skills
Well-organized, detail-oriented, ability to multi-task with great follow-up skills
Strong written and verbal communication skills
Proficient in Microsoft Office suite

WHAT WE OFFER

At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do.

Join us! Work from any country in the world for 30 days a year.

Work in a friendly environment, where everyone shares positive vibes and excited about our future.

Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.

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